Customer Support

You can submit account verification KYC documents by logging into your account via the Website or App.

To upload your documents:

1. Click on the three-line menu in the upper left corner.
2. Scroll down and select the “Account Verification” tab.
3. Upload each of the required documents as instructed.

10bet offers a variety of fast and secure payment methods, including crypto deposits, vouchers, bank transfers, credit cards and ATM & EFT methods.

How to Deposit using BluVoucher

How to Deposit via Zapper?

How to Deposit via Bank Cash Deposit

How to Deposit using Secure EFT?

How to Deposit using MasterPass?

How to Deposit using OZOW EFT?

How to Deposit using an EasyPay/Kazang Voucher?

How to Deposit using an OTT Voucher?

How to Deposit using Capitec Pay by OZOW?

How to Deposit into my account?

How to deposit using my VISA / MasterCard card?

How to deposit using a 1ForYou Voucher?

Can I use multiple payment methods for deposits?

Can I deposit with someone else’s card or account?

Withdrawals are usually processed instantly or within 24 hours (excluding Saturdays, Sundays and public holidays), depending on the method you choose.

Available Withdrawal Methods Timeframes:

1. Voucher: Instantwithdrawals. Once your 1Voucher withdrawal has been successfully processed, your Voucher PIN will be available in your 10bet account under the 'Transactions' menu.
2. Electronic Fund Transfer (EFT): Instant processing by 10bet. Allow up to 24 hours for your bank to complete the payment.
3. FNB eWallet: Fastest method. Instant withdrawals via OTT First National Bank Wallet.
4. Standard Bank: Fastest method. Instant withdrawals via OTT Standard Bank Instant Money. Use the PIN code received via SMS at any Standard Bank ATM.
5. OZOW EFT Withdrawal: Instant Payout via EFT.
6. Nedbank iMali: Instant withdrawals. Enter your phone number and the payment will be processed to your mobile number.

For a full list of available methods, please click on the 'Withdraw' button in your Account menu and choose your favourite option.

Deposit limit:

• Please note that the deposit limit feature will only apply to deposits made using the following methods: Ozow Capitec Deposit, Ozow EFT Deposit, Debit or Credit Card, EFT, Masterpass, walletdoc EFT Deposit, walletdoc Capitec Deposit, Apple Pay Deposit and Zapper Deposit. The deposit limit feature will not apply to deposits made using the following methods: 1Voucher, OTT Voucher, BluVoucher, KazangVoucher (EasyPay), direct EFT and ATM deposits and Crypto deposits.
• You are allowed to change your Deposit limits anytime you wish.

To create an account with 10bet, please follow these steps:

1. Click on the "Join now" to open the registration form.
2. Fill in the required information, including your personal details, contact information and chosen password.
3. Read and accept the Terms and Conditions and Privacy Policy.
4. Click the "Join now" button to complete the registration process.

Once you've successfully registered, you'll be able to access your 10bet account.

You can download our app through this link Download App or by opening your Account menu (three stripes in the upper left corner) and clicking on ‘Get the app’.