Level-Up Loyalty Programme Upgrade

You must have heard the news that the 10bet’s Loyalty Programme will shortly be discontinued and replaced with a new loyalty programme offering bigger and better rewards.

Below you will find the answers to all your questions about the transition:

The Level-Up Loyalty programme as you know it will be discontinued and in the following days, we will introduce a new and enhanced loyalty programme.

At 10bet we always want to give our customers more and we worked hard to improve our loyalty programme and offer even more benefits and exclusive rewards. You will not be disappointed!

They will be transferred to your new loyalty account. You may end up with a different number of points, because they will be calculated differently, but the value they hold will be the same.

The loyalty programme will have a completely new structure and you will be assigned a new tier with its own exclusive benefits. A hint - at 10bet we love our soccer…

Unfortunately, if you have any Mystery boxes that you earned but still haven’t opened, they will not be carried over. So, make sure to open all your Mystery Boxes and claim your rewards before 25 March.

Yes, of course, you will still be able to spend your points in the marketplace and purchase Free Bets, Free Spins, Games Bonuses and even cash rewards and gifts! We are going all in and all the rewards in the new loyalty programme will be bigger and better!

Here is a sneak peek into all the rewards we have lined up for you in the new loyalty programme:

  • more rewards when you level up and more tiers, so you level up even faster
  • exclusive monthly promotions only available to your tier
  • special marketplace items you can purchase when you level up
  • access to exclusive luxury gifts and events for the truly loyal ones!